About Heather

Heather has over 15 years of experience at the director level working in museums and aquariums, and she is currently a Director at the John G. Shedd Aquarium in Chicago, IL. Throughout Heather’s career, she has applied improvisational techniques to teach science, create world-class participatory and engaging guest experiences, build team relationships, and shift organizational cultures. A large portion of Heather’s practice involves working with STEM professionals to enhance science communication skills.
Heather founded Improv at Work, LLC in 2014 and has grown the business to reach new audiences in academia and within the legal profession. In addition to serving several universities and national professional organizations, Heather chairs a committee with the International Association of Amusement Parks and Attractions.  

Previous projects Heather has worked on include collaborating with Argonne National Laboratory, the American Society of Cytopathology, the College of American Pathologists, and she leads workshops in multiple departments at Northwestern University and the University of Chicago to name a few. For a full client list click here. 

Heather was a faculty member of the Second City Chicago Training Center. She has a Master’s degree from the University of Chicago.  

For Heather's full resume click here.